All Systems Operational
Environments Operational
Exante Demo Operational
Exante Live Operational
Market Data Feeds Operational
Order Execution Operational
Trading APIs Operational
Trading Terminals Operational
Web-site and Client Area Operational
Card Transactions & Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023
Trading is not available affecting Exante Live
Resolved - This incident has been resolved.
Sep 30, 15:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 30, 14:00 UTC
Investigating - This incident affects   Order Execution in Exante Live
Applications: Broker Automation Engine
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.
Sep 30, 13:59 UTC
Scheduled maintenance: Upgrades Coming
Update - The scheduled maintenance has been completed.
Operational: Trading APIs,Exante Live
Sep 30, 10:03 UTC
Completed - The scheduled maintenance has been completed.
Operational: Trading APIs,Exante Live
Sep 30, 07:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Under maintenance : Trading APIs,Exante Live
Sep 30, 07:11 UTC
Scheduled - What does this mean for you?
A little bit of down downtime now, means more upside for you later!
You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.
Stay tuned, and we’ll be back faster, better, and stronger than ever.
See you soon.
Sep 30, 00:00 UTC
Sep 29, 2023

No incidents reported.

Sep 28, 2023
Order proccessing issue, clients orders was rejected affecting Exante Live
Resolved - This incident has been resolved.
Sep 28, 15:17 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 28, 14:41 UTC
Investigating - This incident affects   Order Execution in Exante Live
Applications: Broker Automation Engine,PostgreSQL
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.
Sep 28, 14:40 UTC
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023
Sep 22, 2023

No incidents reported.

Sep 21, 2023
Authorization may be partially unavailable affecting Exante Live
Resolved - This incident has been resolved.
Sep 21, 12:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 21, 12:03 UTC
Investigating - This incident affects   Trading Terminals,Web-site and Client Area in Exante Live
Applications: Clients Area,iOS Terminal PRO,ATP Desktop,Run UI
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.
Sep 21, 12:00 UTC
Sep 20, 2023
Algo trading is unavailable affecting Exante Live
Resolved - This incident has been resolved.
Sep 20, 07:35 UTC
Investigating - This incident affects   Trading Terminals in Exante Live
Applications: ATP Desktop,Eggshell
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.
Sep 20, 07:33 UTC
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