Exante Status

All Systems Operational

Environments Operational

Exante Demo Operational

Exante Live Operational

Market Data Feeds Operational

Order Execution Operational

Trading APIs Operational

Trading Terminals Operational

Web-site and Client Area Operational

Card Transactions & Payments Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 16, 2025

The client's area indicates "You have no available accounts. If you need more information on account access, please contact our Support Team at support@exante.eu." affecting Exante Live

Resolved - This incident has been resolved.
Jan 16, 11:56 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 16, 11:41 UTC

Investigating - This incident affects Web-site and Client Area in Exante Live
Applications: Clients Area
Severity:

Moderatean incident that affected an insignificant functionality of the system

We found a discrepancy in data that affects our operations and applying a data update at the moment.

Jan 16, 11:41 UTC

Jan 15, 2025

Feed data is partially unavailable via HTTP API affecting Exante Live

Resolved - This incident has been resolved.
Jan 15, 21:16 UTC

Investigating - This incident affects Trading APIs in Exante Live
Applications: HTTP API
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Jan 15, 20:46 UTC

Temporary login issues with the services. affecting Exante Live

Resolved - This incident has been resolved.
Jan 15, 17:11 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 15, 15:27 UTC

Investigating - This incident affects Trading Terminals,Web-site and Client Area in Exante Live
Applications: Clients Area,ATP Desktop,Trade and transaction execution (in trading platform)
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Jan 15, 15:07 UTC

Jan 14, 2025

No incidents reported.

Jan 13, 2025

Market data may be partially unavailable. affecting Exante Live

Resolved - This incident has been resolved.
Jan 13, 23:05 UTC

Investigating - This incident affects Market Data Feeds in Exante Live
Applications: Feed Gateways
Severity:

Majorincident that affects an important service or functionality

We found a discrepancy in data that affects our operations and applying a data update at the moment.

Jan 13, 23:05 UTC

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

Market data is partially unavailable affecting Exante Live

Resolved - This incident has been resolved.
Jan 8, 23:02 UTC

Investigating - This incident affects Market Data Feeds in Exante Live
Applications: Feed Gateways
Severity:

Majorincident that affects an important service or functionality

We encountered an issue with one of our counterparties and waiting for a resolution from them.

Jan 8, 23:02 UTC

Feed issue on crypto-instruments affecting Exante Live

Resolved - This incident has been resolved.
Jan 8, 08:13 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 8, 05:46 UTC

Investigating - This incident affects Market Data Feeds in Exante Live
Applications: Feed Gateways, Trade and transaction execution (in trading platform)
Severity:

Majorincident that affects an important service or functionality

We encountered an issue with one of our counterparties and waiting for a resolution from them.

Jan 8, 05:46 UTC

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.