Exante Status

May 25, 2022

No incidents reported today.

May 24, 2022

No incidents reported.

May 23, 2022

Orders execution unavailable. Affected: Exante Demo

Resolved - This incident has been resolved.
May 23, 14:56 UTC

Identified - This incident affects Order Execution in Exante Demo
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

May 23, 14:36 UTC

possibly incorrect quotes or missing quotes at client's trading terminals

Resolved - This incident has been resolved.
May 23, 14:30 UTC

Identified - This incident affects Trading Terminals, Trading APIs in Exante Live
Severity:

Majorincident that affects an important service or functionality

We encountered an issue with one of our counterparties and waiting for a resolution from them.

May 23, 14:14 UTC

Orders execution unavailable. Affected: Exante Demo

Resolved - This incident has been resolved.
May 23, 14:30 UTC

Identified - This incident affects Order Execution in Exante Demo
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

May 23, 14:27 UTC

Clients are unable to login to all services.. Affected: Exante Demo

Resolved - This incident has been resolved.
May 23, 07:49 UTC

Identified - This incident affects Card Transactions & Payments, Order Execution in Exante Demo
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

May 23, 07:49 UTC

May 22, 2022

No incidents reported.

May 21, 2022

Scheduled maintenance: Upgrades Coming. Affected: Exante Live

Completed - The scheduled maintenance has been completed.
May 21, 12:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:01 UTC

Scheduled - What's this mean for you?

A little bit of down downtime now, means more upside for you later!

You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.

Before you finish that second cup of coffee, we'll be back faster, better, and stronger than ever.

See you soon.
May 21, 02:01 UTC

May 20, 2022

No incidents reported.

May 19, 2022

Clients onboarding, settings change and withdrawals are unavailable. Affected: Exante Live

Resolved - This incident has been resolved.
May 19, 20:11 UTC

Identified - This incident affects Web-site and Client Area in Exante Live
Severity:

Majorincident that affects an important service or functionality

We found a bug in our software and our software engineers are applying a fix now.

May 19, 19:55 UTC

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

Scheduled maintenance: Upgrades Coming. Affected: Exante Live Trading, Exante Demo Trading

Completed - The scheduled maintenance has been completed.
May 14, 09:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 06:01 UTC

Scheduled - What's this mean for you?

A little bit of down downtime now, means more upside for you later!

You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.

Before you finish that second cup of coffee, we'll be back faster, better, and stronger than ever.

See you soon.
May 14, 02:01 UTC

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.