Exante Status

Jan 19, 2022

Account information is unavailable on trading platforms. Trading is affected.

Resolved - This incident has been resolved.
Jan 19, 09:22 UTC

Identified -
Severity:

Majorincident that affects an important service or functionality

We found a discrepancy in data that affects our operations and applying a data update at the moment.

Jan 19, 08:14 UTC

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

Scheduled maintenance: Upgrades Coming. Affected: Exante Live Trading, Exante Demo Trading

Completed - The scheduled maintenance has been completed.
Jan 15, 17:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 06:00 UTC

Scheduled - What's this mean for you?

A little bit of down downtime now, means more upside for you later!

You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.

Before you finish that second cup of coffee, we'll be back faster, better, and stronger than ever.

See you soon.
Jan 15, 02:00 UTC

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No realtime feed data for HKEX, LSE, LME, ICE instruments. Affected: Exante Live Trading

Resolved - This incident has been resolved.
Jan 11, 11:11 UTC

Identified - This incident affects Market Data Feeds in Exante Live Trading
Severity:

Majorincident that affects an important service or functionality

We encountered an issue with one of our counterparties and waiting for a resolution from them.

Jan 11, 09:53 UTC

Order can not be placed for NYSE, NASDAQ, BATS, XETRA, LSEIOB, EURONEXT, OTCMKTS, CBOE, MIL, ARCA, US and Crypto instruments

Resolved - This incident has been resolved.
Jan 11, 00:15 UTC

Identified - This incident affects Trading APIs, Market Data Feeds, Order Execution in Exante Live Trading
Severity:

Majorincident that affects an important service or functionality

We encountered an issue with one of our counterparties and waiting for a resolution from them.

Jan 10, 18:44 UTC

Jan 10, 2022

Order can not be placed for NYSE, NASDAQ, BATS, XETRA, LSEIOB, EURONEXT, OTCMKTS, CBOE, MIL, ARCA, US. Affected: Exante Live Trading

Resolved - This incident has been resolved.
Jan 10, 18:46 UTC

Identified - This incident affects Order Execution, Market Data Feeds, Trading APIs in Exante Live Trading
Severity:

Majorincident that affects an important service or functionality

We encountered an issue with one of our counterparties and waiting for a resolution from them.

Jan 10, 18:36 UTC

Jan 9, 2022

No incidents reported.

Jan 8, 2022

Scheduled maintenance: Upgrades Coming. Affected: Exante Live Trading

Completed - The scheduled maintenance has been completed.
Jan 8, 14:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 06:00 UTC

Scheduled - What's this mean for you?

A little bit of down downtime now, means more upside for you later!

You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.

Before you finish that second cup of coffee, we'll be back faster, better, and stronger than ever.

See you soon.
Jan 8, 02:00 UTC

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.