All Systems Operational
Environments Operational
Exante Demo Operational
Exante Live Operational
Market Data Feeds Operational
Order Execution Operational
Trading APIs Operational
Trading Terminals Operational
Web-site and Client Area Operational
Card Transactions & Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2022

No incidents reported today.

May 24, 2022

No incidents reported.

May 23, 2022
Resolved - This incident has been resolved.
May 23, 14:56 UTC
Identified - This incident affects   Order Execution in Exante Demo
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

May 23, 14:36 UTC
Resolved - This incident has been resolved.
May 23, 14:30 UTC
Identified - This incident affects   Trading Terminals, Trading APIs in Exante Live
Severity:
Majorincident that affects an important service or functionality

 We encountered an issue with one of our counterparties and waiting for a resolution from them.

May 23, 14:14 UTC
Resolved - This incident has been resolved.
May 23, 14:30 UTC
Identified - This incident affects   Order Execution in Exante Demo
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

May 23, 14:27 UTC
Resolved - This incident has been resolved.
May 23, 07:49 UTC
Identified - This incident affects   Card Transactions & Payments, Order Execution in Exante Demo
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

May 23, 07:49 UTC
May 22, 2022

No incidents reported.

May 21, 2022
Completed - The scheduled maintenance has been completed.
May 21, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:01 UTC
Scheduled - What's this mean for you?

A little bit of down downtime now, means more upside for you later!

You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.

Before you finish that second cup of coffee, we'll be back faster, better, and stronger than ever.

See you soon.

May 21, 02:01 UTC
May 20, 2022

No incidents reported.

May 19, 2022
Resolved - This incident has been resolved.
May 19, 20:11 UTC
Identified - This incident affects   Web-site and Client Area in Exante Live
Severity:
Majorincident that affects an important service or functionality

 We found a bug in our software and our software engineers are applying a fix now.

May 19, 19:55 UTC
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
Completed - The scheduled maintenance has been completed.
May 14, 09:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 06:01 UTC
Scheduled - What's this mean for you?

A little bit of down downtime now, means more upside for you later!

You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.

Before you finish that second cup of coffee, we'll be back faster, better, and stronger than ever.

See you soon.

May 14, 02:01 UTC
May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.