All Systems Operational
Environments Operational
Exante Demo Operational
Exante Live Operational
Market Data Feeds Operational
Order Execution Operational
Trading APIs Operational
Trading Terminals Operational
Web-site and Client Area Operational
Card Transactions & Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 2, 2023

No incidents reported today.

Apr 1, 2023
Mar 31, 2023

No incidents reported.

Mar 30, 2023
Resolved - This incident has been resolved.
Mar 30, 15:34 UTC
Investigating - This incident affects   Web-site and Client Area in Exante Live
Applications: Notification service
Severity:
Majorincident that affects an important service or functionality

 We identified the root cause and we’re working to resolve the issue as soon as possible.

Mar 30, 15:12 UTC
Resolved - This incident has been resolved.
Mar 30, 14:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 30, 14:43 UTC
Investigating - This incident affects   Web-site and Client Area in Exante Live
Applications: CRM,Clients Area,Exante site
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Mar 30, 14:43 UTC
Update - The scheduled maintenance has been completed.
Operational: Market Data Feeds,Exante Demo,Order Execution

Mar 30, 13:46 UTC
Update - The scheduled maintenance has been completed.
Operational: Market Data Feeds,Exante Demo,Order Execution

Mar 30, 11:07 UTC
Completed - The scheduled maintenance has been completed.
Mar 30, 08:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Under maintenance : Market Data Feeds,Exante Demo,Order Execution

Mar 30, 08:02 UTC
Scheduled - What does this mean for you?
A little bit of down downtime now, means more upside for you later!
You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.
Stay tuned, and we’ll be back faster, better, and stronger than ever.
See you soon.

Mar 30, 00:00 UTC
Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023
Update - The scheduled maintenance has been completed.
Operational: Exante Live

Apr 1, 17:02 UTC
Update - The scheduled maintenance has been completed.
Operational: Order Execution,Exante Live

Apr 1, 15:09 UTC
Update - The scheduled maintenance has been completed.
Operational: Order Execution,Exante Live

Apr 1, 15:02 UTC
Update - The scheduled maintenance has been completed.
Operational: Order Execution,Exante Live

Apr 1, 10:26 UTC
Update - The scheduled maintenance has been completed.
Operational: Order Execution,Exante Live

Apr 1, 09:51 UTC
Update - The scheduled maintenance has been completed.
Operational: Exante Live

Apr 1, 08:39 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 21:15 UTC
Update - Operational: Order Execution,Exante Live
Mar 25, 18:55 UTC
Update - Operational: Exante Demo,Order Execution,Exante Live
Mar 25, 18:43 UTC
Update - Operational: Order Execution,Exante Live
Mar 25, 09:14 UTC
Update - Under maintenance: Order Execution,Exante Live
Mar 25, 09:04 UTC
Update - Operational: Exante Demo
Mar 25, 07:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Under maintenance : Exante Demo,Order Execution,Exante Live

Mar 25, 06:04 UTC
Scheduled - What does this mean for you?
A little bit of down downtime now, means more upside for you later!
You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.
Stay tuned, and we’ll be back faster, better, and stronger than ever.
See you soon.

Mar 25, 00:00 UTC
Mar 24, 2023

No incidents reported.

Mar 23, 2023
Update - The scheduled maintenance has been completed.
Operational: Exante Demo,Order Execution

Mar 23, 09:38 UTC
Completed - The scheduled maintenance has been completed.
Operational: Exante Demo,Order Execution

Mar 23, 09:26 UTC
Scheduled - What does this mean for you?
A little bit of down downtime now, means more upside for you later!
You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.
Stay tuned, and we’ll be back faster, better, and stronger than ever.
See you soon.

Mar 23, 00:00 UTC
Resolved - This incident has been resolved.
Mar 23, 08:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 23, 07:01 UTC
Investigating - This incident affects   Web-site and Client Area in Exante Live
Applications: Notification service
Severity:
Majorincident that affects an important service or functionality

 We encountered an issue with one of our counterparties and waiting for a resolution from them.

Mar 23, 05:59 UTC
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023
Resolved - This incident has been resolved.
Mar 20, 11:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 11:07 UTC
Investigating - This incident affects   Trading APIs in Exante Live
Applications: HTTP API
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Mar 20, 11:06 UTC
Mar 19, 2023

No incidents reported.