All Systems Operational
Environments Operational
Exante Demo Operational
Exante Live Operational
Market Data Feeds Operational
Order Execution Operational
Trading APIs Operational
Trading Terminals Operational
Web-site and Client Area Operational
Card Transactions & Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2022
Resolved - This incident has been resolved.
Dec 8, 13:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 8, 13:41 UTC
Investigating - This incident affects   Trading Terminals in Exante Demo
Applications: Web Platform
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Dec 8, 13:41 UTC
Dec 7, 2022

No incidents reported.

Dec 6, 2022
Resolved - This incident has been resolved.
Dec 6, 21:08 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 6, 21:00 UTC
Investigating - This incident affects   Order Execution,Trading Terminals,Web-site and Client Area in Exante Live
Applications: Clients Area, ATP Desktop, Broker Gateways
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Dec 6, 20:52 UTC
Resolved - This incident has been resolved.
Dec 6, 11:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 6, 11:46 UTC
Investigating - This incident affects   Order Execution,Web-site and Client Area in Exante Live
Applications: Clients Area, BOCore
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Dec 6, 11:44 UTC
Dec 5, 2022
Resolved - This incident has been resolved.
Dec 5, 15:49 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 5, 12:13 UTC
Investigating - This incident affects   Market Data Feeds in Exante Live
Applications: Feed Gateways
Severity:
Majorincident that affects an important service or functionality

 We encountered an issue with one of our counterparties and waiting for a resolution from them.

Dec 5, 12:13 UTC
Dec 4, 2022

No incidents reported.

Dec 3, 2022
Completed - The scheduled maintenance has been completed.
Dec 3, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 06:01 UTC
Scheduled - What's this mean for you?

A little bit of down downtime now, means more upside for you later!

You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.

Before you finish that second cup of coffee, we'll be back faster, better, and stronger than ever.

See you soon.

Dec 3, 02:00 UTC
Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022
Resolved - This incident has been resolved.
Nov 29, 09:29 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 09:28 UTC
Investigating - This incident affects   Web-site and Client Area in Exante Live
Applications: Clients Area
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Nov 29, 09:27 UTC
Resolved - This incident has been resolved.
Nov 29, 09:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 09:11 UTC
Investigating - This incident affects   Web-site and Client Area in Exante Live
Applications: Clients Area
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Nov 29, 09:11 UTC
Resolved - This incident has been resolved.
Nov 29, 09:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 09:04 UTC
Investigating - This incident affects   Web-site and Client Area in Exante Live
Applications: Clients Area
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Nov 29, 09:03 UTC
Nov 28, 2022
Resolved - This incident has been resolved.
Nov 28, 08:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 28, 08:44 UTC
Investigating - This incident affects   Market Data Feeds in Exante Live
Applications: Feed Gateways
Severity:
Majorincident that affects an important service or functionality

 We encountered an issue with one of our counterparties and waiting for a resolution from them.

Nov 28, 08:36 UTC
Nov 27, 2022

No incidents reported.

Nov 26, 2022
Completed - The scheduled maintenance has been completed.
Nov 26, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:00 UTC
Scheduled - What's this mean for you?

A little bit of down downtime now, means more upside for you later!

You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.

Before you finish that second cup of coffee, we'll be back faster, better, and stronger than ever.

See you soon.

Nov 26, 02:02 UTC
Nov 25, 2022
Resolved - This incident has been resolved.
Nov 25, 19:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 25, 19:30 UTC
Investigating - This incident affects   Order Execution in Exante Demo
Applications: Broker Automation Engine
Severity:
Majorincident that affects an important service or functionality

 We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Nov 25, 18:44 UTC
Resolved - This incident has been resolved.
Nov 25, 17:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 25, 17:18 UTC
Investigating - This incident affects   Web-site and Client Area in Exante Live
Applications: CRM, Clients Area, Exante site
Severity:
Majorincident that affects an important service or functionality

 We encountered an issue with one of our counterparties and waiting for a resolution from them.

Nov 25, 17:17 UTC
Resolved - This incident has been resolved.
Nov 25, 17:13 UTC
Investigating - Multiple service outage
Nov 25, 14:02 UTC
Nov 24, 2022

No incidents reported.