Exante Status

Apr 2, 2023

No incidents reported today.

Apr 1, 2023

Mar 31, 2023

No incidents reported.

Mar 30, 2023

2fa by sms/email is unavailable affecting Exante Live

Resolved - This incident has been resolved.
Mar 30, 15:34 UTC

Investigating - This incident affects Web-site and Client Area in Exante Live
Applications: Notification service
Severity:

Majorincident that affects an important service or functionality

We identified the root cause and we’re working to resolve the issue as soon as possible.

Mar 30, 15:12 UTC

Clients area and site are unavailable affecting Exante Live

Resolved - This incident has been resolved.
Mar 30, 14:55 UTC

Identified - The issue has been identified and a fix is being implemented.
Mar 30, 14:43 UTC

Investigating - This incident affects Web-site and Client Area in Exante Live
Applications: CRM,Clients Area,Exante site
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Mar 30, 14:43 UTC

Scheduled maintenance: Upgrades Coming

Update - The scheduled maintenance has been completed.
Operational: Market Data Feeds,Exante Demo,Order Execution
Mar 30, 13:46 UTC

Update - The scheduled maintenance has been completed.
Operational: Market Data Feeds,Exante Demo,Order Execution
Mar 30, 11:07 UTC

Completed - The scheduled maintenance has been completed.
Mar 30, 08:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Under maintenance : Market Data Feeds,Exante Demo,Order Execution
Mar 30, 08:02 UTC

Scheduled - What does this mean for you?
A little bit of down downtime now, means more upside for you later!
You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.
Stay tuned, and we’ll be back faster, better, and stronger than ever.
See you soon.
Mar 30, 00:00 UTC

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

Scheduled maintenance: Upgrades Coming

Update - The scheduled maintenance has been completed.
Operational: Exante Live
Apr 1, 17:02 UTC

Update - The scheduled maintenance has been completed.
Operational: Order Execution,Exante Live
Apr 1, 15:09 UTC

Update - The scheduled maintenance has been completed.
Operational: Order Execution,Exante Live
Apr 1, 15:02 UTC

Update - The scheduled maintenance has been completed.
Operational: Order Execution,Exante Live
Apr 1, 10:26 UTC

Update - The scheduled maintenance has been completed.
Operational: Order Execution,Exante Live
Apr 1, 09:51 UTC

Update - The scheduled maintenance has been completed.
Operational: Exante Live
Apr 1, 08:39 UTC

Completed - The scheduled maintenance has been completed.
Mar 25, 21:15 UTC

Update - Operational: Order Execution,Exante Live
Mar 25, 18:55 UTC

Update - Operational: Exante Demo,Order Execution,Exante Live
Mar 25, 18:43 UTC

Update - Operational: Order Execution,Exante Live
Mar 25, 09:14 UTC

Update - Under maintenance: Order Execution,Exante Live
Mar 25, 09:04 UTC

Update - Operational: Exante Demo
Mar 25, 07:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Under maintenance : Exante Demo,Order Execution,Exante Live
Mar 25, 06:04 UTC

Scheduled - What does this mean for you?
A little bit of down downtime now, means more upside for you later!
You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.
Stay tuned, and we’ll be back faster, better, and stronger than ever.
See you soon.
Mar 25, 00:00 UTC

Mar 24, 2023

No incidents reported.

Mar 23, 2023

Scheduled maintenance: Upgrades Coming

Update - The scheduled maintenance has been completed.
Operational: Exante Demo,Order Execution
Mar 23, 09:38 UTC

Completed - The scheduled maintenance has been completed.
Operational: Exante Demo,Order Execution
Mar 23, 09:26 UTC

Scheduled - What does this mean for you?
A little bit of down downtime now, means more upside for you later!
You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.
Stay tuned, and we’ll be back faster, better, and stronger than ever.
See you soon.
Mar 23, 00:00 UTC

Email notifications/2fa by email are unavailable affecting Exante Live

Resolved - This incident has been resolved.
Mar 23, 08:01 UTC

Identified - The issue has been identified and a fix is being implemented.
Mar 23, 07:01 UTC

Investigating - This incident affects Web-site and Client Area in Exante Live
Applications: Notification service
Severity:

Majorincident that affects an important service or functionality

We encountered an issue with one of our counterparties and waiting for a resolution from them.

Mar 23, 05:59 UTC

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

HTTP API - Trading unavailable affecting Exante Live

Resolved - This incident has been resolved.
Mar 20, 11:53 UTC

Identified - The issue has been identified and a fix is being implemented.
Mar 20, 11:07 UTC

Investigating - This incident affects Trading APIs in Exante Live
Applications: HTTP API
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Mar 20, 11:06 UTC

Mar 19, 2023

No incidents reported.