Get email notifications whenever Exante creates, updates or resolves an incident.
Get text message notifications whenever Exante creates or resolves an incident.
Visit our support site.
All Systems Operational
Environments
Operational
Exante Demo
Operational
Exante Live
Operational
Market Data Feeds
Operational
Order Execution
Operational
Trading APIs
Operational
Trading Terminals
Operational
Web-site and Client Area
Operational
Card Transactions & Payments
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2022
Resolved -
This incident has been resolved.
Dec 8, 13:53 UTC
Dec 8, 13:53 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 8, 13:41 UTC
Dec 8, 13:41 UTC
Investigating -
This incident affects Trading Terminals in Exante DemoApplications: Web PlatformSeverity:
Dec 8, 13:41 UTC
Majorincident that affects an important service or functionality
We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.
Dec 8, 13:41 UTC
Dec 7, 2022
No incidents reported.
Dec 6, 2022
Resolved -
This incident has been resolved.
Dec 6, 21:08 UTC
Dec 6, 21:08 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 6, 21:00 UTC
Dec 6, 21:00 UTC
Investigating -
This incident affects Order Execution,Trading Terminals,Web-site and Client Area in Exante LiveApplications: Clients Area, ATP Desktop, Broker GatewaysSeverity:
Dec 6, 20:52 UTC
Majorincident that affects an important service or functionality
We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.
Dec 6, 20:52 UTC
Resolved -
This incident has been resolved.
Dec 6, 11:47 UTC
Dec 6, 11:47 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 6, 11:46 UTC
Dec 6, 11:46 UTC
Investigating -
This incident affects Order Execution,Web-site and Client Area in Exante LiveApplications: Clients Area, BOCoreSeverity:
Dec 6, 11:44 UTC
Majorincident that affects an important service or functionality
We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.
Dec 6, 11:44 UTC
Dec 5, 2022
Resolved -
This incident has been resolved.
Dec 5, 15:49 UTC
Dec 5, 15:49 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 5, 12:13 UTC
Dec 5, 12:13 UTC
Investigating -
This incident affects Market Data Feeds in Exante LiveApplications: Feed GatewaysSeverity:
Dec 5, 12:13 UTC
Majorincident that affects an important service or functionality
We encountered an issue with one of our counterparties and waiting for a resolution from them.
Dec 5, 12:13 UTC
Dec 4, 2022
No incidents reported.
Dec 3, 2022
Completed -
The scheduled maintenance has been completed.
Dec 3, 18:00 UTC
Dec 3, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 06:01 UTC
Dec 3, 06:01 UTC
Scheduled -
What's this mean for you?A little bit of down downtime now, means more upside for you later!You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.Before you finish that second cup of coffee, we'll be back faster, better, and stronger than ever.See you soon.
Dec 3, 02:00 UTC
Dec 3, 02:00 UTC
Dec 2, 2022
No incidents reported.
Dec 1, 2022
No incidents reported.
Nov 30, 2022
No incidents reported.
Nov 29, 2022
Resolved -
This incident has been resolved.
Nov 29, 09:29 UTC
Nov 29, 09:29 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 29, 09:28 UTC
Nov 29, 09:28 UTC
Investigating -
This incident affects Web-site and Client Area in Exante LiveApplications: Clients AreaSeverity:
Nov 29, 09:27 UTC
Majorincident that affects an important service or functionality
We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.
Nov 29, 09:27 UTC
Resolved -
This incident has been resolved.
Nov 29, 09:15 UTC
Nov 29, 09:15 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 29, 09:11 UTC
Nov 29, 09:11 UTC
Investigating -
This incident affects Web-site and Client Area in Exante LiveApplications: Clients AreaSeverity:
Nov 29, 09:11 UTC
Majorincident that affects an important service or functionality
We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.
Nov 29, 09:11 UTC
Resolved -
This incident has been resolved.
Nov 29, 09:07 UTC
Nov 29, 09:07 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 29, 09:04 UTC
Nov 29, 09:04 UTC
Investigating -
This incident affects Web-site and Client Area in Exante LiveApplications: Clients AreaSeverity:
Nov 29, 09:03 UTC
Majorincident that affects an important service or functionality
We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.
Nov 29, 09:03 UTC
Nov 28, 2022
Resolved -
This incident has been resolved.
Nov 28, 08:45 UTC
Nov 28, 08:45 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 28, 08:44 UTC
Nov 28, 08:44 UTC
Investigating -
This incident affects Market Data Feeds in Exante LiveApplications: Feed GatewaysSeverity:
Nov 28, 08:36 UTC
Majorincident that affects an important service or functionality
We encountered an issue with one of our counterparties and waiting for a resolution from them.
Nov 28, 08:36 UTC
Nov 27, 2022
No incidents reported.
Nov 26, 2022
Completed -
The scheduled maintenance has been completed.
Nov 26, 18:00 UTC
Nov 26, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:00 UTC
Nov 26, 06:00 UTC
Scheduled -
What's this mean for you?A little bit of down downtime now, means more upside for you later!You may not be able to access platform features now, this is only temporary. The current work boosts the overall performance of our service so you can always access trading opportunities without a glitch. Check back on this page for status updates.Before you finish that second cup of coffee, we'll be back faster, better, and stronger than ever.See you soon.
Nov 26, 02:02 UTC
Nov 26, 02:02 UTC
Nov 25, 2022
Resolved -
This incident has been resolved.
Nov 25, 19:32 UTC
Nov 25, 19:32 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 25, 19:30 UTC
Nov 25, 19:30 UTC
Investigating -
This incident affects Order Execution in Exante DemoApplications: Broker Automation EngineSeverity:
Nov 25, 18:44 UTC
Majorincident that affects an important service or functionality
We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.
Nov 25, 18:44 UTC
Resolved -
This incident has been resolved.
Nov 25, 17:54 UTC
Nov 25, 17:54 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 25, 17:18 UTC
Nov 25, 17:18 UTC
Investigating -
This incident affects Web-site and Client Area in Exante LiveApplications: CRM, Clients Area, Exante siteSeverity:
Nov 25, 17:17 UTC
Majorincident that affects an important service or functionality
We encountered an issue with one of our counterparties and waiting for a resolution from them.
Nov 25, 17:17 UTC
Resolved -
This incident has been resolved.
Nov 25, 17:13 UTC
Nov 25, 17:13 UTC
Investigating -
Multiple service outage
Nov 25, 14:02 UTC
Nov 25, 14:02 UTC
Nov 24, 2022
No incidents reported.