Trading is unavailable, the user's personal account is unavailable affecting Exante Live

Incident Report for Exante

Resolved

This incident has been resolved.

Posted Nov 07, 2022 - 14:57 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 07, 2022 - 14:46 UTC

Investigating

This incident affects Order Execution in Exante Live
Applications: BOCore
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Posted Nov 07, 2022 - 14:46 UTC

This incident affected: Order Execution and Environments (Exante Live).