Trading unavailable, clients area is unavailable affecting Exante Live

Incident Report for Exante

Resolved

This incident has been resolved.

Posted Dec 06, 2022 - 11:47 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 06, 2022 - 11:46 UTC

Investigating

This incident affects Order Execution,Web-site and Client Area in Exante Live
Applications: Clients Area, BOCore
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Posted Dec 06, 2022 - 11:44 UTC

This incident affected: Order Execution, Web-site and Client Area and Environments (Exante Live).