Candles and ticks are not displayed in the trading terminal affecting Exante Live

Incident Report for Exante

Resolved

This incident has been resolved.

Posted Nov 27, 2023 - 10:39 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 27, 2023 - 08:51 UTC

Investigating

This incident affects Trading Terminals in Exante Live
Applications: ATP Desktop
Severity:

Majorincident that affects an important service or functionality

We found a bug in our software and our software engineers are applying a fix now.

Posted Nov 27, 2023 - 08:50 UTC

This incident affected: Environments (Exante Live) and Trading Terminals.