Temporary login issues with the services. affecting Exante Live

Incident Report for Exante

Resolved

This incident has been resolved.

Posted Jan 15, 2025 - 17:11 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 15, 2025 - 15:27 UTC

Investigating

This incident affects Trading Terminals,Web-site and Client Area in Exante Live
Applications: Clients Area,ATP Desktop,Trade and transaction execution (in trading platform)
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Posted Jan 15, 2025 - 15:07 UTC

This incident affected: Environments (Exante Live) and Trading Terminals, Web-site and Client Area.