Problem with sending 2FA codes for multiple clients affecting Exante Live

Incident Report for Exante

Resolved

This incident has been resolved.

Posted Aug 05, 2024 - 15:20 UTC

Investigating

This incident affects Trading Terminals,Web-site and Client Area in Exante Live
Applications: iOS Terminal PRO,Android PRO Terminal,ATP Desktop,Notification service
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Posted Aug 05, 2024 - 14:31 UTC

This incident affected: Environments (Exante Live) and Trading Terminals, Web-site and Client Area.