Clients onboarding, settings change and withdrawals are unavailable. affecting Exante Live

Incident Report for Exante

Resolved

This incident has been resolved.

Posted Jan 09, 2024 - 14:47 UTC

Investigating

This incident affects Card Transactions & Payments in Exante Live
Applications: CRM,Run UI,webpdf,Card processor
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Posted Jan 09, 2024 - 14:46 UTC

This incident affected: Environments (Exante Live) and Card Transactions & Payments.