Historical data is unavailable affecting Exante Live

Incident Report for Exante

Resolved

This incident has been resolved.

Posted Nov 20, 2024 - 16:45 UTC

Investigating

This incident affects Web-site and Client Area in Exante Live
Applications: Clients Area, UI Server, Feed Gateways, Notification service, Notification shaper, Run UI, webpdf, TickDB Smartproxy
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Posted Nov 20, 2024 - 15:39 UTC

This incident affected: Market Data Feeds, Order Execution, Trading Terminals, Web-site and Client Area and Environments (Exante Live).