Users authorisation was not possible affecting Exante Live

Incident Report for Exante

Resolved

This incident has been resolved.

Posted May 26, 2023 - 16:49 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 26, 2023 - 16:32 UTC

Investigating

This incident affects Market Data Feeds,Order Execution,Trading APIs,Trading Terminals,Web-site and Client Area,Card Transactions & Payments in Exante Live
Applications: AuthDB
Severity:

Majorincident that affects an important service or functionality

We identified a hardware problem in our infrastructure and our engineers are fixing it at the moment.

Posted May 26, 2023 - 16:16 UTC

This incident affected: Market Data Feeds, Order Execution, Trading APIs, Trading Terminals, Web-site and Client Area, Card Transactions & Payments and Environments (Exante Live).